/* ══════════════════════════════════════════════════════════════════════════════
   Mr.Tech Atendimento — Ordens de Serviço, Macros e WhatsApp
   v1.0.0 · Dark/Light theme support
   Paleta da marca: preto, cinza, branco, amarelo (ver assets/img/logo.png).
   Cores semânticas de status (vermelho/verde/âmbar/azul) seguem convenção
   universal de UI e não fazem parte da identidade visual — usadas só para
   comunicar estado (crítico/ok/atenção/info), nunca em elementos de marca.
   ══════════════════════════════════════════════════════════════════════════════ */

/* ── Theme Variables ──────────────────────────────────────────────────────── */
:root{
  color-scheme:dark;
  --bg:#0a0a0b;--surface:#151517;--surface2:#1c1c1f;--surface3:#232326;
  --ink:#f4f4f5;--muted:#9a9aa2;--line:#28282c;--line-strong:#35353a;
  --yellow:#ffc107;--yellow-bright:#ffd54a;--yellow-ink:#1a1400;--yellow-rgb:255,193,7;
  --red:#ef4444;--green:#3faf59;--amber:#d99a2a;--blue:#4d8dff;--purple:#9b6cff;
  --shadow:0 18px 60px rgba(0,0,0,.35);
  --sidebar-bg:#0e0e10;--sidebar-active:rgba(255,255,255,.06);
  --drawer-bg:#0e0e10;
  --table-hover:rgba(var(--yellow-rgb),.045);--table-selected:rgba(var(--yellow-rgb),.08);
}
[data-theme="light"]{
  color-scheme:light;
  --bg:#f6f6f7;--surface:#ffffff;--surface2:#f0f0f1;--surface3:#e7e7e9;
  --ink:#131315;--muted:#68686f;--line:#e3e3e6;--line-strong:#d2d2d6;
  --yellow:#e0a500;--yellow-bright:#f2b705;--yellow-ink:#1a1400;--yellow-rgb:224,165,0;
  --shadow:0 8px 32px rgba(0,0,0,.08);
  --sidebar-bg:#ffffff;--sidebar-active:rgba(0,0,0,.045);
  --drawer-bg:#fafafa;
  --table-hover:rgba(224,165,0,.05);--table-selected:rgba(224,165,0,.08);
}

/* ── Reset ────────────────────────────────────────────────────────────────── */
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;min-height:100vh;background:var(--bg);color:var(--ink);font-family:Inter,Manrope,"Segoe UI",system-ui,sans-serif;font-size:14px}
button,input,select,textarea{font:inherit}
button,a{-webkit-tap-highlight-color:transparent}
a{color:inherit;text-decoration:none}
button{border:0}
input,select,textarea{color:var(--ink);background:var(--surface2);border:1px solid var(--line);outline:0;border-radius:9px}
input:focus,select:focus,textarea:focus{border-color:rgba(var(--yellow-rgb),.65);box-shadow:0 0 0 3px rgba(var(--yellow-rgb),.12)}
::selection{background:rgba(var(--yellow-rgb),.3)}

/* ── Common ───────────────────────────────────────────────────────────────── */
.eyebrow{display:block;margin-bottom:7px;color:var(--muted);font-size:10px;font-weight:800;letter-spacing:.13em}
.primary-button,.secondary-button,.whatsapp-button{min-height:39px;padding:0 15px;display:inline-flex;align-items:center;justify-content:center;gap:7px;border-radius:10px;cursor:pointer;font-size:12px;font-weight:750;transition:filter .15s,border-color .15s,transform .15s}
.primary-button{color:var(--yellow-ink);background:var(--yellow);font-weight:800}
.secondary-button{color:var(--ink);background:transparent;border:1px solid var(--line)}
.whatsapp-button{color:#071b0e;background:#25d366}
.primary-button:hover,.secondary-button:hover,.whatsapp-button:hover{filter:brightness(1.08);transform:translateY(-1px)}
button:disabled{opacity:.4;cursor:not-allowed;transform:none!important}
.alert{margin-bottom:17px;padding:12px 14px;border-radius:10px;border:1px solid;font-size:12px;font-weight:650;display:flex;align-items:center;gap:8px}
.alert.success{color:#3faf59;background:rgba(63,174,79,.08);border-color:rgba(63,174,79,.25)}
.alert.error{color:#ff6c76;background:rgba(239,68,68,.08);border-color:rgba(239,68,68,.25)}

/* ── Auth Page ────────────────────────────────────────────────────────────── */
@keyframes authGlowPulse{0%,100%{opacity:.55}50%{opacity:1}}
@keyframes authFloat{0%,100%{transform:translateY(0)}50%{transform:translateY(-10px)}}
.auth-page{--yellow:#f4cc4d;--yellow-bright:#ffdd7a;position:relative;overflow:hidden;display:grid;place-items:center;min-height:100vh;padding:28px;background:var(--bg)}
[data-theme="light"] .auth-page{--yellow:#c79100;--yellow-bright:#e0a500}
.auth-page::before,.auth-page::after{content:"";position:absolute;border-radius:50%;pointer-events:none;background:radial-gradient(circle,rgba(244,204,77,.14),transparent 68%);animation:authGlowPulse 7s ease-in-out infinite}
.auth-page::before{top:-16%;left:-10%;width:640px;height:640px}
.auth-page::after{bottom:-18%;right:-8%;width:520px;height:520px;background:radial-gradient(circle,rgba(244,204,77,.07),transparent 70%);animation:none;opacity:1}
[data-theme="light"] .auth-page::before,[data-theme="light"] .auth-page::after{background:radial-gradient(circle,rgba(224,165,0,.1),transparent 68%)}
.auth-shell{position:relative;width:min(100%,960px);min-height:600px;display:grid;grid-template-columns:1.1fr .9fr;overflow:hidden;background:var(--surface);border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow)}
.auth-brand{position:relative;overflow:hidden;padding:58px;display:flex;flex-direction:column;justify-content:center;gap:26px;background:linear-gradient(145deg,#121214,#0b0b0c);border-right:1px solid var(--line)}
[data-theme="light"] .auth-brand{background:linear-gradient(145deg,#1a1a1c,#101011)}
.auth-brand::before{content:"";position:absolute;inset:0;background-image:linear-gradient(rgba(255,255,255,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.035) 1px,transparent 1px);background-size:34px 34px;mask-image:radial-gradient(circle at 30% 30%,black,transparent 70%);pointer-events:none}
.auth-brand>*{position:relative}
.auth-brand-login{justify-content:space-between}
.auth-hero{display:flex;flex-direction:column;gap:22px}
.auth-logos{display:flex;align-items:center;gap:12px}
.auth-logos .auth-badge-sm.brand-badge{width:96px;height:96px}
.auth-logos .auth-badge-sm .brand-emblem{width:96px;height:96px;padding:3px;border-radius:50%}
.auth-logos .auth-badge-sm .brand-emblem img{object-fit:cover;border-radius:50%}
.auth-logos .auth-badge-sm .brand-glow{border-radius:32px}
.auth-brand-name{font-family:'Manrope',Inter,system-ui,sans-serif;font-size:17px;font-weight:800;letter-spacing:.01em;color:var(--ink);line-height:1}
.auth-brand-tag{margin-top:4px;color:var(--muted);font-size:10px;font-weight:600;letter-spacing:.14em;text-transform:uppercase}
.brand-mark{width:52px;height:52px;display:grid;place-items:center;color:var(--yellow-ink);background:var(--yellow);border-radius:15px;font-size:25px;font-weight:900}
.auth-icon-badge{width:64px;height:64px;border-radius:18px;background:rgba(244,204,77,.1);border:1px solid rgba(244,204,77,.25);display:flex;align-items:center;justify-content:center;animation:authFloat 6s ease-in-out infinite}
.auth-icon-badge svg{width:30px;height:30px;stroke:var(--yellow)}
.auth-brand h1{font-family:'Manrope',Inter,system-ui,sans-serif;margin:0;font-size:38px;font-weight:800;line-height:1.1;letter-spacing:-.015em;color:#f4f4f5}.auth-brand h1 span{color:var(--yellow)}
.auth-copy{max-width:440px;margin:0;color:#9a9aa2;font-size:14px;line-height:1.65}
.auth-feature-list{display:flex;flex-direction:column;gap:13px}
.auth-feature-row{display:flex;align-items:center;gap:12px}
.auth-feature-icon{width:28px;height:28px;flex-shrink:0;border-radius:8px;background:rgba(244,204,77,.12);display:flex;align-items:center;justify-content:center}
.auth-feature-icon svg{width:13px;height:13px;stroke:var(--yellow)}
.auth-feature-row span{color:#c7c7cc;font-size:13px;font-weight:500}
.auth-card{padding:48px;display:flex;flex-direction:column;justify-content:center}.auth-card h2{font-family:'Manrope',Inter,system-ui,sans-serif;margin:0 0 8px;font-size:28px;font-weight:800}.auth-card>p{margin:0 0 24px;color:var(--muted);font-size:13.5px;line-height:1.5}
.auth-card .eyebrow{color:var(--yellow);font-size:11px;font-weight:700;letter-spacing:.14em;margin-bottom:12px}
.login-divider{width:100%;height:1px;background:var(--line);margin:20px 0 14px}

/* ── Login Fields ─────────────────────────────────────────────────────────── */
.stack-form{display:flex;flex-direction:column;gap:16px}
.login-field{display:flex;flex-direction:column;gap:7px}
.login-field .field-label{display:flex;align-items:center;gap:6px;font-size:10px;font-weight:700;color:var(--muted);letter-spacing:1.5px;text-transform:uppercase}
.login-field .field-label svg{width:13px;height:13px;stroke:currentColor;fill:none;stroke-width:2}
.login-field .field-wrap{position:relative}
.login-field input{width:100%;height:45px;padding:0 14px;border:1.5px solid var(--line);background:var(--surface2);color:var(--ink);border-radius:10px;font-size:13px;transition:border-color .2s,box-shadow .2s}
.login-field input.has-toggle{padding-right:46px}
.login-field input:focus{border-color:rgba(244,204,77,.65);box-shadow:0 0 0 3px rgba(244,204,77,.12)}
.login-field input.field-error{border-color:#ef4444!important;box-shadow:0 0 0 3px rgba(239,68,68,.1)!important}
.login-field input.field-ok{border-color:#10b981!important;box-shadow:0 0 0 3px rgba(16,185,129,.1)!important}
.field-msg{font-size:11px;font-weight:500;margin-top:4px;display:none}
.field-msg.visible{display:flex;align-items:center;gap:5px}
.field-msg.error{color:#f87171}
.field-msg.success{color:#34d399}
.toggle-pw{position:absolute;right:12px;top:50%;transform:translateY(-50%);background:none;border:none;color:var(--muted);cursor:pointer;padding:4px;display:flex;align-items:center;justify-content:center;min-height:auto;box-shadow:none}
.toggle-pw:hover{color:var(--ink)}
/* Olho de senha fora do .login-field (formulários de usuário) */
.field-wrap{position:relative}
.field-wrap input.has-toggle{padding-right:38px}
.field-wrap .toggle-pw{right:8px;padding:3px}
.field-wrap .toggle-pw svg{width:15px;height:15px}
.caps-warn{background:rgba(251,191,36,.08);border:1px solid rgba(251,191,36,.2);border-radius:8px;padding:8px 12px;font-size:11px;font-weight:600;color:#fbbf24;display:none;align-items:center;gap:6px}
.caps-warn.visible{display:flex}
.btn-login{margin-top:6px;width:100%;min-height:48px;border:none;background:var(--yellow);color:var(--yellow-ink);border-radius:11px;font-size:14.5px;font-weight:700;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;box-shadow:0 8px 24px rgba(244,204,77,.18);transition:filter .15s,transform .1s}
.btn-login:hover{filter:brightness(1.08)}
.btn-login:active{transform:scale(.98)}
.btn-login:disabled{opacity:.65;cursor:not-allowed}
.btn-login .spinner{width:16px;height:16px;border:2.5px solid rgba(26,20,0,.35);border-top-color:var(--yellow-ink);border-radius:50%;animation:loginspin .6s linear infinite;display:none}
.btn-login.loading .spinner{display:block}
.btn-login.loading .btn-text{display:none}
.login-row-between{display:flex;align-items:center;justify-content:space-between;margin-top:-2px}
.login-remember{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--muted);cursor:pointer}
.login-remember input{accent-color:var(--yellow);width:14px;height:14px;margin:0}
.login-forgot{color:var(--yellow);font-size:12.5px;font-weight:600;text-decoration:none;background:none;border:0;cursor:pointer;padding:0;font-family:inherit;transition:filter .15s}
.login-forgot:hover{filter:brightness(1.12)}
.login-restricted{text-align:center;font-size:10px;font-weight:500;color:var(--muted);opacity:.5;margin-top:10px;letter-spacing:.5px}
.ticket-dialog.auth-forgot-dialog{width:min(420px,calc(100% - 28px))}
.auth-forgot-body{padding:26px 22px 6px;display:flex;flex-direction:column;align-items:center;text-align:center;gap:12px}
.auth-forgot-icon{width:56px;height:56px;border-radius:16px;background:rgba(244,204,77,.1);border:1px solid rgba(244,204,77,.25);display:flex;align-items:center;justify-content:center;margin-bottom:4px}
.auth-forgot-icon svg{width:26px;height:26px;stroke:var(--yellow)}
.auth-forgot-body p{margin:0;color:var(--muted);font-size:13px;line-height:1.55}
.auth-forgot-email{display:inline-flex;align-items:center;gap:8px;padding:10px 16px;border-radius:10px;background:var(--surface2);border:1px solid var(--line);color:var(--ink)!important;font-size:13px;font-weight:700;margin-top:4px}
.auth-forgot-email:hover{border-color:rgba(var(--yellow-rgb),.5)}
.auth-forgot-copied{font-size:11.5px;color:#34d399;font-weight:600;min-height:16px}
@keyframes loginspin{to{transform:rotate(360deg)}}

/* ── App Shell ────────────────────────────────────────────────────────────── */
.app-shell{min-height:100vh;display:grid;grid-template-columns:240px 1fr}

/* ── Sidebar ──────────────────────────────────────────────────────────────── */
.sidebar{position:sticky;top:0;height:100vh;padding:22px 15px;display:flex;flex-direction:column;background:var(--sidebar-bg);border-right:1px solid var(--line)}
.side-brand{padding:20px 8px 22px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;align-items:center;gap:14px}
.brand-badge{position:relative;width:80px;height:80px;flex:none}
.brand-glow{position:absolute;inset:-15px;border-radius:28px;background:radial-gradient(circle,rgba(var(--yellow-rgb),.28),transparent 68%);filter:blur(8px)}
.brand-emblem{position:relative;width:80px;height:80px;padding:6px;border-radius:50%;background:var(--surface3);border:1px solid var(--line-strong);box-shadow:0 16px 32px rgba(0,0,0,.35),inset 0 0 0 1px rgba(var(--yellow-rgb),.14)}
.brand-emblem img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}
.side-brand h1{margin:0;text-align:center;font-size:16px;font-weight:800;letter-spacing:-.02em}
.side-brand p{margin:0;text-align:center;color:var(--yellow);font-size:9px;font-weight:800;letter-spacing:.16em;text-transform:uppercase}
.nav-label{display:block;margin:18px 6px 8px;color:var(--muted);font-size:9.5px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}
.sidebar nav{display:flex;flex-direction:column;gap:3px}
.sidebar nav a,.sidebar nav button{height:44px;padding:0 10px;display:flex;align-items:center;gap:10px;color:var(--muted);background:transparent;border-radius:10px;cursor:pointer;text-align:left;font-size:12.5px;font-weight:650;text-decoration:none;transition:background .15s,color .15s}
.sidebar nav a:hover,.sidebar nav button:hover{color:var(--ink);background:var(--sidebar-active)}
.sidebar nav .active{color:var(--ink);background:var(--table-selected);box-shadow:inset 3px 0 0 var(--yellow);font-weight:700}
.sidebar nav svg{flex:none}
.nav-label-flex{flex:1}
.nav-badge{min-width:17px;height:17px;padding:0 5px;border-radius:999px;background:var(--red);color:#fff;font-size:9.5px;font-weight:800;line-height:17px;text-align:center;flex:none}
.nav-icon{width:27px;height:27px;flex:none;display:grid;place-items:center;border-radius:8px;background:var(--sidebar-active);color:var(--muted);transition:background .15s,color .15s}
.sidebar nav a:hover .nav-icon,.sidebar nav button:hover .nav-icon{color:var(--ink)}
.sidebar nav .active .nav-icon{background:var(--yellow);color:var(--yellow-ink)}
.nav-icon.always-yellow{background:var(--yellow);color:var(--yellow-ink)}
.side-user{margin-top:auto;padding:14px 8px;display:flex;align-items:center;gap:9px;border-top:1px solid var(--line)}
.side-user-avatar{position:relative;flex:none}
.side-user-avatar>span{width:36px;height:36px;display:grid;place-items:center;color:var(--yellow-ink);background:var(--yellow);border-radius:10px;font-size:12px;font-weight:800}
.side-user-online{position:absolute;bottom:-2px;right:-2px;width:10px;height:10px;border-radius:50%;background:var(--green);border:2px solid var(--sidebar-bg)}
.side-user div{min-width:0;display:flex;flex-direction:column}
.side-user b{max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px}
.side-user small{margin-top:2px;color:var(--muted);font-size:9px}
.logout-button{width:100%;height:34px;color:var(--muted);background:transparent;border:1px solid var(--line);border-radius:8px;cursor:pointer;font-size:10px;font-weight:650;transition:color .15s,border-color .15s}
.logout-button:hover{color:var(--yellow);border-color:var(--yellow)}
.side-footer{padding:10px 12px 0;text-align:center;font-size:9px;color:var(--muted);opacity:.4;letter-spacing:.3px}
.side-clock{margin-top:10px;padding-top:10px;display:flex;align-items:center;justify-content:center;gap:6px;color:var(--muted);border-top:1px solid var(--line);font:600 12px/1 "JetBrains Mono",monospace}
.side-clock svg{width:13px;height:13px;flex:none}

/* ── Theme Toggle ─────────────────────────────────────────────────────────── */
.theme-toggle{width:100%;height:32px;margin-top:8px;display:flex;align-items:center;justify-content:center;gap:6px;color:var(--muted);background:transparent;border:1px solid var(--line);border-radius:8px;cursor:pointer;font-size:10px;font-weight:650;transition:color .15s,border-color .15s}
.theme-toggle:hover{color:var(--ink);border-color:var(--line-strong)}
.theme-toggle svg{width:14px;height:14px}

/* ── Main Content ─────────────────────────────────────────────────────────── */
.main-content{min-width:0;min-height:100vh;padding:64px 32px 40px;display:flex;flex-direction:column}
.topbar{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:24px}
.topbar h1{margin:0;font-size:26px;font-weight:800;letter-spacing:-.03em}

/* ── Metrics Grid ─────────────────────────────────────────────────────────── */
.metrics-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:22px}
.metrics-grid article{min-width:0;padding:18px;display:flex;align-items:flex-start;gap:14px;background:var(--surface);border:1px solid var(--line);border-radius:14px;transition:box-shadow .2s,transform .2s}
.metrics-grid article:hover{box-shadow:var(--shadow);transform:translateY(-2px)}
.metric-icon{width:36px;height:36px;display:grid;place-items:center;flex:none;border-radius:10px}
.metric-icon.yellow{color:var(--yellow);background:rgba(var(--yellow-rgb),.14)}
.metric-icon.amber{color:#e5a635;background:rgba(217,154,42,.12)}
.metric-icon.blue{color:#6ca1ff;background:rgba(77,141,255,.12)}
.metric-icon.green{color:#5dcc75;background:rgba(63,174,79,.12)}
.metrics-grid article>div{min-width:0}
.metrics-grid small{display:block;color:var(--muted);font-size:9px;font-weight:800;letter-spacing:.06em}
.metrics-grid strong{display:block;margin:6px 0 5px;font-size:28px;line-height:1;font-weight:800}
.metrics-grid p{margin:0;overflow:hidden;color:var(--muted);font-size:10px;text-overflow:ellipsis;white-space:nowrap}

/* ── Estatísticas ─────────────────────────────────────────────────────────── */
.topbar-sub{margin:6px 0 0;color:var(--muted);font-size:12.5px}
.stats-section{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:18px 20px;margin-bottom:14px}
.stats-section-title{margin:0 0 14px;font-size:14px;font-weight:750;color:var(--ink)}
.stats-hint{margin:0 0 16px;color:var(--muted);font-size:11.5px;line-height:1.5}
.stats-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.stats-card{min-width:0;padding:16px 18px;background:var(--surface2);border:1px solid var(--line);border-radius:12px}
.stats-card span{display:block;color:var(--muted);font-size:10px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}
.stats-card strong{display:block;margin:8px 0 7px;font-size:26px;line-height:1;font-weight:800;color:var(--ink)}
.stats-trend{margin:0;font-size:11px;font-weight:650;line-height:1.4}
.stats-trend.up{color:var(--green)}
.stats-trend.down{color:var(--red)}
.stats-trend.neutral{color:var(--muted)}
@media(max-width:780px){.stats-grid{grid-template-columns:1fr}.stats-bottom-grid{grid-template-columns:1fr}.chart-yaxis{display:none}}

.stats-filter{display:flex;gap:8px;margin-bottom:12px}
.stats-filter a{height:32px;padding:0 14px;display:flex;align-items:center;border-radius:9px;background:var(--surface2);border:1px solid var(--line);color:var(--muted);font-size:11.5px;font-weight:750;text-decoration:none;transition:color .15s,border-color .15s}
.stats-filter a.active{color:#06281a;background:var(--yellow);border-color:var(--yellow)}
.stats-filter a:not(.active):hover{color:var(--ink);border-color:var(--muted)}

.period-nav{display:flex;align-items:center;justify-content:center;gap:18px;margin-bottom:12px}
.period-nav b{font-size:15px;font-weight:800;color:var(--ink);min-width:180px;text-align:center}
.period-nav-btn{width:30px;height:30px;display:flex;align-items:center;justify-content:center;border-radius:8px;background:var(--surface2);border:1px solid var(--line);color:var(--ink);font-size:15px;font-weight:800;text-decoration:none;transition:border-color .15s}
.period-nav-btn:hover{border-color:var(--yellow)}
.pct-up{color:var(--green)}
.pct-down{color:var(--red)}

.chart-wrap{display:flex;gap:14px}
.chart-yaxis{display:flex;flex-direction:column;justify-content:space-between;flex:none;height:170px;text-align:right}
.chart-yaxis span{color:#7a7a82;font-size:9.5px;font-weight:600;white-space:nowrap}
.chart-plot{flex:1;min-width:0}
.chart-svg{width:100%;height:170px;display:block}
.chart-bar{fill:var(--yellow);transition:opacity .12s}
.chart-bar:hover{opacity:.75}
.chart-grid{stroke:var(--line);stroke-width:1}
.chart-xaxis{display:flex;margin-top:10px}
.chart-xaxis span{flex:1;text-align:center;color:#7a7a82;font-size:9.5px;font-weight:600;white-space:nowrap}
.chart-empty{padding:40px 0;text-align:center;color:var(--muted);font-size:12px}

.chart-tooltip{position:fixed;transform:translate(-50%,-100%);z-index:300;padding:9px 12px;background:var(--surface);border:1px solid var(--line);border-radius:9px;box-shadow:var(--shadow);pointer-events:none;opacity:0;visibility:hidden;transition:opacity .1s}
.chart-tooltip.show{opacity:1;visibility:visible}
.chart-tooltip b{display:block;margin-bottom:4px;font-size:11.5px;font-weight:800;color:var(--ink)}
.chart-tooltip span{display:flex;align-items:center;gap:6px;font-size:11px;color:var(--muted);white-space:nowrap}
.chart-tooltip span i{width:9px;height:9px;border-radius:2px;background:var(--yellow);display:inline-block;flex:none}

.stats-bottom-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}

.goals-list{display:flex;flex-direction:column;gap:14px}
.goal-row{display:flex;align-items:center;gap:14px}
.goal-ring{width:56px;height:56px;flex:none;border-radius:50%;display:grid;place-items:center}
.goal-ring-inner{width:42px;height:42px;border-radius:50%;background:var(--surface);display:grid;place-items:center;font-size:10.5px;font-weight:800;color:var(--ink)}
.goal-row-body{flex:1;min-width:0}
.goal-row-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.goal-row-top span{color:var(--muted);font-size:11px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}
.goal-badge{font-size:10.5px;font-weight:800;padding:3px 9px;border-radius:999px;background:rgba(var(--yellow-rgb),.14);color:var(--yellow)}
.goal-badge.hit{background:rgba(63,174,79,.14);color:var(--green)}
.goal-row-body b{display:block;font-size:13px;font-weight:750;color:var(--ink)}
.goal-empty{margin:0;color:var(--muted);font-size:11px}

.goal-edit{margin-top:14px;font-size:11.5px}
.goal-edit summary{cursor:pointer;color:var(--muted);font-weight:700;list-style:none;padding:10px 14px;border:1px solid var(--line);border-radius:10px;background:var(--surface2);display:inline-block}
.goal-edit summary:hover{color:var(--ink);border-color:var(--muted)}
.goal-edit[open] summary{margin-bottom:10px}
.goal-edit form{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end;padding:14px;background:var(--surface2);border:1px solid var(--line);border-radius:10px}
.goal-edit label{font-size:11px;color:var(--muted);font-weight:700}
.goal-edit input{display:block;margin-top:5px;width:140px}

.ratings-list{display:flex;flex-direction:column;gap:12px}
.rating-row{padding:12px 14px;background:var(--surface2);border:1px solid var(--line);border-radius:12px}
.rating-row-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.rating-row-top span{color:var(--muted);font-size:11px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}
.rating-delta{font-size:11px;font-weight:750}
.rating-delta.up{color:var(--green)}
.rating-delta.down{color:var(--red)}
.rating-row-value{display:flex;align-items:baseline;gap:10px;margin-bottom:8px}
.rating-row-value strong{font-size:26px;font-weight:800;line-height:1;color:var(--ink)}
.rating-row-value span{color:var(--muted);font-size:11px}
.rating-stars{display:flex;gap:3px}
.rating-star{flex:none}

.sales-table{width:100%;border-collapse:collapse;font-size:12px}
.sales-table th{text-align:left;padding:10px 12px;color:var(--muted);font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;border-bottom:1px solid var(--line)}
.sales-table td{padding:10px 12px;border-bottom:1px solid var(--line);color:var(--ink)}
.sales-table td.num{text-align:right;font-variant-numeric:tabular-nums;font-weight:700}
.sales-table tr:last-child td{border-bottom:0}

/* ── Sino de notificações (topo, em todas as telas) ──────────────────────────── */
.notif-wrap{position:fixed;top:16px;right:32px;z-index:45}
.btn-notif{position:relative;width:36px;height:36px;display:flex;align-items:center;justify-content:center;color:var(--muted);background:var(--surface2);border:1px solid var(--line);border-radius:10px;cursor:pointer;transition:color .15s,border-color .15s}
.btn-notif:hover{color:var(--ink);border-color:var(--line-strong)}
.notif-badge{position:absolute;top:-5px;right:-5px;min-width:16px;height:16px;padding:0 4px;background:var(--red);color:#fff;font-size:9px;font-weight:800;line-height:16px;text-align:center;border-radius:999px}
.notif-dropdown{position:absolute;top:calc(100% + 8px);right:0;width:320px;max-height:400px;overflow-y:auto;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow)}
.notif-dropdown.hidden{display:none}
.notif-header{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid var(--line)}
.notif-header strong{font-size:13px;font-weight:750;color:var(--ink)}
.notif-mark{background:transparent;border:0;color:var(--yellow);font-size:11px;font-weight:700;cursor:pointer;padding:0}
.notif-item{padding:12px 16px;border-bottom:1px solid var(--line)}
.notif-item:last-child{border-bottom:0}
.notif-item.unread{background:rgba(var(--yellow-rgb),.045)}
.notif-item strong{display:block;font-size:12px;font-weight:700;color:var(--ink)}
.notif-item p{margin:3px 0 0;font-size:11px;color:var(--muted);line-height:1.4}
.notif-item time{display:block;margin-top:5px;font-size:9.5px;color:var(--muted)}
.notif-empty{padding:30px 16px;text-align:center;color:var(--muted);font-size:12px}
@media(max-width:600px){.notif-dropdown{width:calc(100vw - 24px);right:-6px}}

/* ── Menu de conta no mobile (avatar → tema + sair) — só aparece no celular ─── */
.mobile-account{display:none}
.mobile-account-btn{width:36px;height:36px;display:flex;align-items:center;justify-content:center;color:var(--yellow-ink);background:var(--yellow);border:0;border-radius:10px;font-size:14px;font-weight:800;cursor:pointer}
.mobile-account-menu{position:absolute;top:calc(100% + 8px);left:0;width:220px;background:var(--surface);border:1px solid var(--line);border-radius:12px;box-shadow:var(--shadow);overflow:hidden}
.mobile-account-menu.hidden{display:none}
.mobile-account-head{padding:12px 16px;border-bottom:1px solid var(--line)}
.mobile-account-head b{display:block;font-size:12.5px;font-weight:750;color:var(--ink)}
.mobile-account-head small{display:block;margin-top:2px;font-size:10.5px;color:var(--muted)}
.mobile-account-menu form{margin:0}
.mobile-account-item{width:100%;height:44px;padding:0 16px;display:flex;align-items:center;gap:10px;color:var(--ink);background:transparent;border:0;border-top:1px solid var(--line);font-size:12.5px;font-weight:650;text-align:left;cursor:pointer}
.mobile-account-item:first-of-type{border-top:0}
.mobile-account-item:hover{background:var(--surface2)}
.mobile-account-item.danger{color:var(--red)}
.mobile-account-item svg{flex:none}

/* ── Toast de notificação (som + aviso, em qualquer tela) ────────────────────── */
.mrtech-toast{position:fixed;right:18px;bottom:18px;z-index:200;max-width:320px;padding:14px 16px;background:var(--surface);border:1px solid var(--line);border-left:3px solid var(--yellow);border-radius:12px;box-shadow:var(--shadow);opacity:0;transform:translateY(12px);transition:opacity .25s,transform .25s}
.mrtech-toast.show{opacity:1;transform:translateY(0)}
.mrtech-toast.goal{border-left-color:var(--green)}
.mrtech-toast b{display:block;margin-bottom:3px;font-size:12.5px;font-weight:800;color:var(--ink)}
.mrtech-toast p{margin:0;font-size:11.5px;color:var(--muted);line-height:1.4}

/* ── Painel de OS ─────────────────────────────────────────────────────────── */
.tickets-panel{background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.panel-heading{min-height:60px;padding:16px 18px;display:flex;align-items:center;justify-content:space-between;gap:12px;border-bottom:1px solid var(--line)}
.panel-heading h2{margin:0;font-size:15px;font-weight:700}
.panel-heading p{margin:3px 0 0;color:var(--muted);font-size:10px}
.icon-button{width:33px;height:33px;display:grid;place-items:center;color:var(--yellow-ink);background:var(--yellow);border-radius:9px;cursor:pointer;transition:filter .15s}
.icon-button:hover{filter:brightness(1.1)}
.filters{padding:12px 14px;display:grid;grid-template-columns:minmax(200px,1fr) 170px auto;gap:8px;border-bottom:1px solid var(--line)}
.filters input,.filters select{height:38px;padding:0 11px;border-radius:9px;font-size:11px}
.search-field{display:flex;align-items:center;gap:7px;height:38px;padding-left:11px;color:var(--muted);background:var(--surface2);border:1px solid var(--line);border-radius:9px;transition:border-color .2s}
.search-field:focus-within{border-color:var(--yellow)}
.search-field input{width:100%;min-width:0;padding-left:0;background:transparent;border:0;box-shadow:none}

/* ── Tabela de OS ─────────────────────────────────────────────────────────── */
.tickets-table-wrap{overflow:auto}
.tickets-table{width:100%;min-width:900px;border-collapse:collapse;text-align:left}
.tickets-table th{padding:12px 14px;color:var(--muted);background:var(--surface2);border-bottom:1px solid var(--line);font-size:9px;font-weight:750;letter-spacing:.07em;text-transform:uppercase}
.tickets-table td{padding:13px 14px;border-bottom:1px solid var(--line);vertical-align:middle;font-size:10px}
.tickets-table tbody tr{cursor:pointer;transition:background .15s}
.tickets-table tbody tr:hover{background:var(--table-hover)}
.tickets-table tbody tr.selected{background:var(--table-selected);box-shadow:inset 3px 0 0 var(--yellow)}
.tickets-table td b,.tickets-table td span{display:block}
.tickets-table td b{max-width:230px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;font-weight:700}
.tickets-table td span:not(.badge){max-width:230px;margin-top:3px;overflow:hidden;color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:9px}
.tickets-table time{color:var(--ink)}.tickets-table time b{font-size:10px;font-weight:600}.tickets-table time span{color:var(--muted)}

/* ── Badges de status da OS ───────────────────────────────────────────────── */
.badge{display:inline-flex!important;width:max-content;padding:5px 8px;border-radius:7px;font-size:9px!important;font-weight:800;white-space:nowrap}
.status-recebido,.status-em_analise{color:#6ca1ff;background:rgba(77,141,255,.12)}
.status-orcamento,.status-aprovado{color:#e5a635;background:rgba(217,154,42,.12)}
.status-em_conserto{color:#a981ff;background:rgba(155,108,255,.12)}
.status-pronto{color:var(--yellow);background:rgba(var(--yellow-rgb),.14)}
.status-entregue{color:#5dcc75;background:rgba(63,174,79,.12)}
.status-sem_reparo,.status-cancelado{color:var(--muted);background:rgba(140,140,150,.1)}
.empty-state{padding:50px!important;text-align:center}.empty-state b,.empty-state span{display:block!important;max-width:none!important}.empty-state b{font-size:13px!important}.empty-state span{margin-top:7px!important;color:var(--muted)!important}
.empty-state.small{padding:26px 18px!important}.empty-state.small b{font-size:12px!important}.empty-state.small span{margin-top:5px!important;font-size:11px!important}

/* ── Dashboard: barra de status por status ───────────────────────────────── */
.status-bar{padding:16px 20px;background:var(--surface);border:1px solid var(--line);border-radius:14px;margin-bottom:16px}
.status-bar-head{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin-bottom:14px}
.status-bar-head h3{margin:0;font-size:13px;font-weight:750}
.status-bar-head p{margin:0;color:var(--muted);font-size:10.5px}
.status-bar-track{display:flex;align-items:stretch;height:10px;border-radius:999px;overflow:hidden;gap:2px;background:var(--bg)}
.status-bar-seg{align-self:stretch;flex-grow:0;flex-shrink:0;min-width:2px}
.status-bar-legend{display:flex;flex-wrap:wrap;gap:16px;margin-top:14px}
.status-bar-item{display:flex;align-items:center;gap:7px;font-size:11px}
.status-bar-item>span:nth-child(2){color:#c7c7cc;font-weight:600}
.status-bar-count{color:var(--muted)}
.status-bar-dot{width:9px;height:9px;border-radius:2px;flex:none}
.status-bar-seg.status-recebido,.status-bar-dot.status-recebido{background:var(--blue)}
.status-bar-seg.status-orcamento,.status-bar-dot.status-orcamento{background:var(--amber)}
.status-bar-seg.status-em_conserto,.status-bar-dot.status-em_conserto{background:var(--purple)}
.status-bar-seg.status-pronto,.status-bar-dot.status-pronto{background:var(--yellow)}
.status-bar-seg.status-entregue,.status-bar-dot.status-entregue{background:var(--green)}

/* ── Dashboard: fila + coluna lateral (Atenção agora / Atividade recente) ── */
.dashboard-grid{display:grid;grid-template-columns:1.7fr 1fr;gap:16px;align-items:start}
.dashboard-side{display:flex;flex-direction:column;gap:16px;min-width:0}
.attention-panel,.activity-panel{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px 18px}
.attention-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}
.attention-head h3,.activity-panel>h3{margin:0;font-size:13px;font-weight:750}
.attention-count{font-size:10.5px;font-weight:800;padding:3px 9px;border-radius:999px;background:rgba(239,68,68,.12);color:var(--red)}
.attention-sub{margin:0 0 12px;color:var(--muted);font-size:10.5px}
.attention-item{display:flex;align-items:flex-start;gap:10px;padding:10px 12px;margin-bottom:8px;background:var(--surface2);border:1px solid var(--line);border-radius:10px;border-left:2px solid var(--line);transition:border-color .15s}
.attention-item:last-child{margin-bottom:0}
.attention-item b{font-size:11.5px;font-weight:750;color:var(--ink)}
.attention-item p{margin:4px 0 0;color:var(--muted);font-size:10.5px;line-height:1.4}
.attention-item>span{flex:none;font-size:9.5px;font-weight:800;white-space:nowrap;margin-left:auto}
.attention-item.nivel-high{border-left-color:var(--red)}.attention-item.nivel-high>span{color:var(--red)}
.attention-item.nivel-medium{border-left-color:var(--amber)}.attention-item.nivel-medium>span{color:var(--amber)}
.attention-item.nivel-low{border-left-color:var(--yellow)}.attention-item.nivel-low>span{color:var(--yellow)}
.activity-item{display:flex;gap:10px;padding:9px 0;border-bottom:1px solid var(--line)}
.activity-item:last-child{border-bottom:0}
.activity-icon{width:26px;height:26px;flex:none;display:grid;place-items:center;border-radius:8px}
.activity-item p{margin:0;font-size:11px;color:var(--ink);line-height:1.4}
.activity-item>div>span{font-size:9.5px;color:var(--muted)}

/* ── App Footer ───────────────────────────────────────────────────────────── */
.app-footer{margin-top:auto;text-align:center;padding:16px 0 0;font-size:10px;color:var(--muted);opacity:.4;letter-spacing:.3px}

/* ── Drawer da OS ─────────────────────────────────────────────────────────── */
.ticket-drawer{position:fixed;inset:0 0 0 auto;z-index:50;width:min(580px,100%);display:flex;flex-direction:column;background:var(--drawer-bg);border-left:1px solid var(--line);box-shadow:-25px 0 70px rgba(0,0,0,.35);animation:slideIn .25s ease}
@keyframes slideIn{from{transform:translateX(100%);opacity:.8}to{transform:translateX(0);opacity:1}}
.ticket-drawer>header{height:62px;padding:0 20px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);flex:none}
.ticket-drawer>header>div{display:flex;align-items:center;gap:9px}
.ticket-drawer>header b{font-size:12px;font-weight:700}
.ticket-drawer>header>a{width:32px;height:32px;display:grid;place-items:center;color:var(--muted);background:var(--surface2);border-radius:9px;font-size:19px;transition:color .15s,background .15s}
.ticket-drawer>header>a:hover{color:var(--ink);background:var(--surface3)}
.drawer-body{padding:22px;overflow-y:auto;flex:1}
.drawer-body h2{margin:0 0 6px;font-size:22px;font-weight:800;line-height:1.2}
.requester-line{margin:0;color:var(--muted);font-size:11px}
.ticket-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(120px,1fr));gap:10px;margin:16px 0;padding:14px;background:var(--surface);border:1px solid var(--line);border-radius:11px}
.meta-item span{display:block;color:var(--muted);font-size:9px;font-weight:700;text-transform:uppercase}
.meta-item strong{display:block;margin-top:4px;font-size:11px}
.classification{display:flex;flex-wrap:wrap;gap:6px;margin:14px 0 20px}
.classification span{padding:6px 10px;color:var(--ink);background:var(--surface2);border:1px solid var(--line);border-radius:8px;font-size:9px;font-weight:700}
.ticket-controls{padding:14px;display:grid;grid-template-columns:1fr 1fr;gap:10px;background:var(--surface);border:1px solid var(--line);border-radius:12px}
.ticket-controls label,.dialog-grid label{color:var(--muted);font-size:9px;font-weight:750}
.ticket-controls input,.ticket-controls select,.ticket-controls textarea,.dialog-grid input,.dialog-grid select,.dialog-grid textarea{width:100%;margin-top:6px;padding:0 11px;border-radius:9px;font-size:11px}
.ticket-controls input,.ticket-controls select,.dialog-grid input,.dialog-grid select{height:37px}
.ticket-controls textarea{padding:9px 11px}
.ticket-controls .full{grid-column:1/-1}
.ticket-controls .secondary-button,.ticket-controls .primary-button{grid-column:1/-1}

/* ── Timeline (mensagens da OS) ───────────────────────────────────────────── */
.timeline{margin:22px 0;display:flex;flex-direction:column;gap:10px}
.timeline-message{padding:14px;background:var(--surface);border:1px solid var(--line);border-radius:11px;transition:box-shadow .15s}
.timeline-message:hover{box-shadow:0 4px 12px rgba(0,0,0,.1)}
.timeline-message.outbound{margin-left:35px;border-color:rgba(var(--yellow-rgb),.25);background:rgba(var(--yellow-rgb),.045)}
.timeline-message>div{display:flex;align-items:center;justify-content:space-between;gap:10px}
.timeline-message b{font-size:10px;font-weight:700}
.timeline-message span{color:var(--muted);font-size:8px}
.timeline-message p{margin:8px 0 0;font-size:11px;line-height:1.55}
.reply-form textarea{width:100%;padding:12px;resize:vertical;border-radius:10px;font-size:11px;min-height:80px}
.reply-form>div{display:flex;justify-content:flex-end;gap:7px;margin-top:8px}

/* ── Dialog (Nova OS) ─────────────────────────────────────────────────────── */
.ticket-dialog{width:min(720px,calc(100% - 28px));padding:0;color:var(--ink);background:var(--surface);border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow)}
.ticket-dialog::backdrop{background:rgba(0,0,0,.65);backdrop-filter:blur(4px)}
.ticket-dialog header{padding:18px 22px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}
.ticket-dialog h2{margin:0;font-size:18px;font-weight:700}
.ticket-dialog header button{width:32px;height:32px;color:var(--muted);background:var(--surface2);border-radius:9px;cursor:pointer;font-size:18px;transition:color .15s}
.ticket-dialog header button:hover{color:var(--ink)}
.dialog-grid{padding:20px;display:grid;grid-template-columns:1fr 1fr;gap:14px}
.dialog-grid .full{grid-column:1/-1}
.dialog-grid textarea{padding:11px;resize:vertical}
.ticket-dialog footer{padding:15px 20px;display:flex;justify-content:flex-end;gap:8px;border-top:1px solid var(--line)}

/* ── Macros (respostas prontas) ───────────────────────────────────────────── */
.macros-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}
.macro-card{padding:16px;display:flex;flex-direction:column;gap:8px;background:var(--surface);border:1px solid var(--line);border-radius:13px;transition:box-shadow .2s}
.macro-card:hover{box-shadow:var(--shadow)}
.macro-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}
.macro-card-head b{font-size:13px;font-weight:750}
.macro-cat{padding:3px 8px;border-radius:999px;background:rgba(var(--yellow-rgb),.14);color:var(--yellow);font-size:9px;font-weight:800;text-transform:uppercase;white-space:nowrap}
.macro-card p{margin:0;color:var(--muted);font-size:11.5px;line-height:1.5;overflow:hidden;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical}
.macro-uses{display:flex;align-items:center;gap:6px;margin-top:2px;color:var(--muted);font-size:10px}
.macro-card-actions{display:flex;gap:8px;margin-top:auto;padding-top:8px}
.macro-card-actions button{height:30px;padding:0 10px;font-size:10.5px}

/* ── Filtro de categoria (Macros) ─────────────────────────────────────────── */
.macro-categories{display:flex;gap:8px;margin-bottom:18px;flex-wrap:wrap}
.macro-categories a{height:32px;padding:0 14px;display:inline-flex;align-items:center;border-radius:9px;font-size:11.5px;font-weight:750;cursor:pointer;border:1px solid var(--line);color:var(--muted);background:transparent;transition:color .15s,background .15s,border-color .15s}
.macro-categories a:hover{color:var(--ink)}
.macro-categories a.active{color:var(--yellow-ink);background:var(--yellow);border-color:var(--yellow)}
.macro-copy-btn{color:var(--yellow-ink)!important;background:var(--yellow)!important}

/* ── Usuários da equipe ───────────────────────────────────────────────────── */
.users-layout{display:grid;grid-template-columns:minmax(0,360px) 1fr;gap:16px;align-items:start}
.users-card{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:18px 20px}
.users-hint{margin:0 0 16px;color:var(--muted);font-size:11.5px;line-height:1.5}
.user-form{display:flex;flex-direction:column;gap:12px}
.user-form label{display:flex;flex-direction:column;gap:6px;color:var(--muted);font-size:10.5px;font-weight:750}
.user-form input,.user-form select{height:40px;padding:0 12px;font-size:12.5px}
.user-form .primary-button{margin-top:4px}
.users-list{display:flex;flex-direction:column;gap:10px}
.user-row{display:flex;align-items:center;gap:12px;padding:12px 14px;background:var(--surface2);border:1px solid var(--line);border-radius:12px}
.user-avatar{width:38px;height:38px;flex:none;display:grid;place-items:center;border-radius:11px;color:var(--yellow-ink);background:var(--yellow);font-size:13px;font-weight:800}
.user-info{flex:1;min-width:0}
.user-info b{display:flex;align-items:center;gap:7px;font-size:12.5px;font-weight:750;color:var(--ink)}
.user-you{padding:1px 7px;border-radius:999px;background:rgba(var(--yellow-rgb),.14);color:var(--yellow);font-size:8.5px;font-weight:800;text-transform:uppercase}
.user-info span{display:block;margin-top:2px;color:var(--muted);font-size:11px}
.user-info small{display:block;margin-top:3px;color:var(--muted);font-size:10px;opacity:.85}
.user-role{flex:none;padding:4px 10px;border-radius:999px;font-size:9.5px;font-weight:800;text-transform:uppercase}
.user-role.is-admin{color:var(--yellow);background:rgba(var(--yellow-rgb),.14)}
.user-role.is-atendente{color:var(--blue);background:rgba(77,141,255,.12)}
.user-role.is-tecnico{color:var(--green);background:rgba(63,174,79,.12)}
.user-row{flex-direction:column;align-items:stretch;gap:10px}
.user-row-main{display:flex;align-items:center;gap:12px}
.user-temp{padding:1px 7px;border-radius:999px;background:rgba(217,154,42,.16);color:var(--amber);font-size:8.5px;font-weight:800;text-transform:uppercase}
.user-actions{display:flex;flex-wrap:wrap;align-items:flex-start;gap:8px;padding-left:50px}
.user-reset summary,.user-edit summary{list-style:none;cursor:pointer;padding:6px 11px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--muted);font-size:10.5px;font-weight:700}
.user-reset summary::-webkit-details-marker,.user-edit summary::-webkit-details-marker{display:none}
.user-reset summary:hover,.user-edit summary:hover{color:var(--ink);border-color:var(--line-strong)}
.user-reset[open],.user-edit[open]{width:100%}
.user-reset[open] summary,.user-edit[open] summary{margin-bottom:9px}
.user-reset form,.user-edit form{display:flex;flex-direction:column;gap:10px;padding:13px;background:var(--surface);border:1px solid var(--line);border-radius:10px}
.user-reset label,.user-edit label{display:flex;flex-direction:column;gap:6px;color:var(--muted);font-size:10.5px;font-weight:750}
.user-reset input[type=password]{height:38px;padding:0 11px;font-size:12px}
.user-edit input,.user-edit select{height:38px;padding:0 11px;font-size:12px;border:1.5px solid var(--line);background:var(--surface2);color:var(--ink);border-radius:8px}
.user-delete{margin:0}
.user-delete button{padding:6px 11px;border:1px solid rgba(239,68,68,.35);border-radius:8px;background:rgba(239,68,68,.1);color:var(--red);font-size:10.5px;font-weight:700;cursor:pointer;transition:background .15s}
.user-delete button:hover{background:rgba(239,68,68,.2)}
@media(max-width:820px){.users-layout{grid-template-columns:1fr}}
@media(max-width:600px){.user-actions{padding-left:0}}

/* ── Campos auxiliares (checkbox + aviso de senha provisória) ─────────────── */
.check-field{flex-direction:row!important;align-items:center;gap:9px!important;cursor:pointer}
.check-field input{width:16px;height:16px;flex:none;accent-color:var(--yellow);cursor:pointer}
.check-field span{color:var(--ink);font-size:11.5px;font-weight:650}
.temp-hint{display:flex;gap:8px;margin:0;padding:11px 13px;background:rgba(var(--yellow-rgb),.07);border:1px solid rgba(var(--yellow-rgb),.2);border-radius:10px;color:var(--muted);font-size:11px;line-height:1.5}
.temp-hint svg{flex:none;margin-top:1px;color:var(--yellow)}
.temp-hint b{color:var(--ink);font-weight:750}

/* ── Medidor de força da senha ────────────────────────────────────────────── */
.pw-strength{display:block;margin-top:8px}
.pw-strength-label{display:block;margin-bottom:5px;font-size:10px;font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:var(--muted)}
.pw-strength[data-level="fraca"] .pw-strength-label{color:var(--red)}
.pw-strength[data-level="media"] .pw-strength-label{color:var(--amber)}
.pw-strength[data-level="forte"] .pw-strength-label{color:var(--green)}
.pw-strength-bar{display:block;height:5px;border-radius:999px;background:var(--surface3);overflow:hidden}
.pw-strength-bar>span{display:block;height:100%;width:0;border-radius:999px;background:var(--red);transition:width .25s,background .25s}
.pw-strength[data-level="media"] .pw-strength-bar>span{background:var(--amber)}
.pw-strength[data-level="forte"] .pw-strength-bar>span{background:var(--green)}
.pw-strength small{display:block;margin-top:7px;color:var(--muted);font-size:10px;line-height:1.45}
.senha-logout{margin-top:16px;text-align:center}
.senha-logout button{background:transparent;border:0;color:var(--muted);font-size:11px;font-weight:650;cursor:pointer}
.senha-logout button:hover{color:var(--ink)}

/* ── Álbum do reparo (apresentação pro cliente) ───────────────────────────── */
.album-sheet{background:var(--surface);border:1px solid var(--line);border-radius:18px;overflow:hidden}
.album-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:20px 24px;border-bottom:1px solid var(--line)}
.album-brand{display:flex;align-items:center;gap:12px;min-width:0}
.album-brand img{width:44px;height:44px;flex:none;border-radius:50%;object-fit:contain}
.album-brand .brand-mark{width:44px;height:44px;margin:0;flex:none;font-size:17px;border-radius:13px}
.album-brand b{display:block;font-size:14px;font-weight:800;color:var(--ink)}
.album-brand span{display:block;margin-top:2px;color:var(--muted);font-size:11px}
.album-meta{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:1px;background:var(--line)}
.album-meta>div{padding:14px 24px;background:var(--surface)}
.album-meta span{display:block;color:var(--muted);font-size:9px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}
.album-meta strong{display:block;margin-top:5px;font-size:12.5px;font-weight:750;color:var(--ink)}
.album-notes{display:grid;grid-template-columns:1fr 1fr;gap:14px;padding:18px 24px;border-top:1px solid var(--line)}
.album-notes span{display:block;color:var(--muted);font-size:9px;font-weight:800;letter-spacing:.06em;text-transform:uppercase}
.album-notes p{margin:6px 0 0;font-size:12px;line-height:1.55;color:var(--ink)}
.album-galleries{display:grid;grid-template-columns:1fr 1fr;gap:1px;background:var(--line);border-top:1px solid var(--line)}
.album-gallery{padding:20px 24px;background:var(--surface)}
.album-gallery-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}
.album-gallery-head small{color:var(--muted);font-size:10.5px;font-weight:650}
.album-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:10px}
.album-photo{position:relative;aspect-ratio:1;border-radius:12px;overflow:hidden;border:1px solid var(--line);transition:transform .18s,border-color .18s}
.album-photo:hover{transform:scale(1.03);border-color:var(--yellow)}
.album-photo-view{display:block;width:100%;height:100%}
.album-photo img{width:100%;height:100%;object-fit:cover;display:block}
.photo-download{position:absolute;bottom:6px;right:6px;width:28px;height:28px;display:flex;align-items:center;justify-content:center;border-radius:9px;background:rgba(10,10,11,.72);color:#fff;transition:background .15s,color .15s}
.photo-download:hover{background:var(--yellow);color:var(--yellow-ink)}
.album-empty{padding:34px 12px;text-align:center;color:var(--muted);font-size:11.5px;border:1.5px dashed var(--line);border-radius:12px}
@media(max-width:780px){.album-notes,.album-galleries{grid-template-columns:1fr}}

/* Cabeçalho da seção de fotos dentro da O.S. */
.os-photos-title{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:24px 0 6px}
.album-link{display:inline-flex;align-items:center;gap:6px;padding:6px 11px;border:1px solid var(--line);border-radius:8px;color:var(--muted);font-size:10.5px;font-weight:700;transition:color .15s,border-color .15s}
.album-link:hover{color:var(--yellow);border-color:var(--yellow)}

/* ── Fotos da O.S. (antes / depois do reparo) ─────────────────────────────── */
.os-photos-hint{margin:0 0 12px;color:var(--muted);font-size:11px;line-height:1.5}
.os-photos{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.os-photos-col{background:var(--surface);border:1px solid var(--line);border-radius:13px;padding:12px}
.os-photos-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}
.os-photos-tag{padding:3px 10px;border-radius:999px;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.03em}
.os-photos-tag.antes{color:var(--amber);background:rgba(217,154,42,.14)}
.os-photos-tag.depois{color:var(--green);background:rgba(63,174,79,.14)}
.os-photos-head small{color:var(--muted);font-size:10px;font-weight:600}
.os-photos-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(72px,1fr));gap:8px}
.os-photo{position:relative;aspect-ratio:1;border-radius:10px;overflow:hidden;border:1px solid var(--line)}
.os-photo img{width:100%;height:100%;object-fit:cover;display:block}
.os-photo-dl{position:absolute;top:4px;left:4px;width:22px;height:22px;display:flex;align-items:center;justify-content:center;border-radius:7px;background:rgba(10,10,11,.72);color:#fff;transition:background .15s,color .15s}
.os-photo-dl:hover{background:var(--yellow);color:var(--yellow-ink)}
.os-photo-del{position:absolute;top:4px;right:4px;margin:0}
.os-photo-del button{width:22px;height:22px;display:flex;align-items:center;justify-content:center;padding:0;border-radius:7px;background:rgba(10,10,11,.72);color:#fff;font-size:15px;line-height:1;cursor:pointer;transition:background .15s}
.os-photo-del button:hover{background:var(--red)}
.os-photo-add-form{margin:0}
.os-photo-add{aspect-ratio:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;border:1.5px dashed var(--line-strong);border-radius:10px;color:var(--muted);font-size:9.5px;font-weight:700;cursor:pointer;transition:color .15s,border-color .15s,background .15s}
.os-photo-add:hover{color:var(--yellow);border-color:var(--yellow);background:rgba(var(--yellow-rgb),.04)}
@media(max-width:400px){.os-photos{grid-template-columns:1fr}}

/* ── Responsive ───────────────────────────────────────────────────────────── */
/* Desktop apertado → métricas em 3 colunas */
@media(max-width:1180px){
  .metrics-grid{grid-template-columns:repeat(3,minmax(0,1fr))}
  .ticket-meta{grid-template-columns:1fr 1fr}
}

/* Tablet largo → métricas em 2 colunas */
@media(max-width:980px){
  .metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .dashboard-grid{grid-template-columns:1fr}
}

/* Tablet estreito (601–780): sidebar vira trilho de ícones de 56px */
@media(max-width:780px){
  .app-shell{grid-template-columns:56px 1fr}
  .sidebar{padding:12px 6px}
  .side-brand{padding:6px 2px 14px}
  .sidebar .brand-badge,.side-brand h1,.side-brand p,.nav-label,.sidebar nav span,.side-user div,.logout-button,.theme-toggle,.side-footer,.side-clock{display:none}
  .sidebar nav .nav-icon{display:grid}
  .sidebar nav a,.sidebar nav button{justify-content:center;padding:0;height:40px;position:relative}
  .sidebar nav .nav-badge{display:flex;align-items:center;justify-content:center;position:absolute;top:2px;right:6px;min-width:14px;height:14px;padding:0 3px;font-size:8px;line-height:1}
  .side-user{justify-content:center;padding:10px 0}
  .main-content{padding:60px 20px 24px}
  .filters{grid-template-columns:1fr 1fr}
  .search-field{grid-column:1/-1}
  .topbar h1{font-size:22px}
  .ticket-meta{grid-template-columns:1fr 1fr}
}

/* Celular (≤600): navegação inferior + fila de O.S. em cards */
@media(max-width:600px){
  /* Login ocupa a tela inteira, começando pelo topo (sem vão gigante) */
  .auth-page{padding:0}
  .auth-shell{min-height:100vh;grid-template-columns:1fr;border:0;border-radius:0}
  .auth-brand{display:none}
  .auth-card{justify-content:flex-start;padding:56px 22px 32px}

  /* Barra de navegação fixa embaixo — alcance do polegar */
  .app-shell{grid-template-columns:1fr}
  .sidebar{position:fixed;top:auto;bottom:0;left:0;right:0;height:58px;flex-direction:row;padding:0 4px;border-right:0;border-top:1px solid var(--line);z-index:40}
  .side-brand,.side-user,.logout-button,.theme-toggle,.side-footer,.side-clock{display:none}
  .sidebar nav{flex-direction:row;justify-content:space-around;margin:0;width:100%;gap:0}
  .sidebar nav a,.sidebar nav button{height:58px;width:100%;border-radius:0;position:relative}
  .sidebar nav svg{width:20px;height:20px}
  .sidebar nav .nav-badge{display:flex;align-items:center;justify-content:center;position:absolute;top:6px;right:calc(50% - 22px);min-width:14px;height:14px;padding:0 3px;font-size:8px;line-height:1}
  .sidebar nav .active{background:transparent;box-shadow:inset 0 -3px 0 var(--yellow)}

  /* Conteúdo: espaço pro sino no topo e pra barra embaixo */
  .main-content{padding:52px 12px 78px}
  .notif-wrap{top:10px;right:12px}
  .mobile-account{display:block;position:fixed;top:10px;left:12px;z-index:45}
  .topbar{flex-direction:column;align-items:stretch;gap:10px;margin-bottom:16px}
  .topbar h1{font-size:21px}
  .topbar .primary-button{width:100%;justify-content:center}

  /* Métricas: 2 colunas compactas em vez de 1 gigante por linha */
  .metrics-grid{grid-template-columns:1fr 1fr;gap:10px;margin-bottom:16px}
  .metrics-grid article{flex-direction:column;gap:9px;padding:14px}
  .metrics-grid strong{font-size:23px;margin:2px 0}
  .metrics-grid small{font-size:8.5px}
  .metrics-grid p{white-space:normal}

  /* Filtros e busca empilhados */
  .filters{grid-template-columns:1fr;gap:8px}
  .search-field{grid-column:auto}

  /* Fila de O.S.: cada linha vira um card legível (sem rolagem lateral) */
  .tickets-table-wrap{overflow:visible}
  .tickets-table{min-width:0;display:block}
  .tickets-table thead{display:none}
  .tickets-table tbody{display:block}
  .tickets-table tr{position:relative;display:block;margin:10px 12px;padding:14px 15px;background:var(--surface2);border:1px solid var(--line);border-radius:12px}
  .tickets-table tr.selected{background:var(--table-selected);box-shadow:inset 3px 0 0 var(--yellow)}
  .tickets-table td{display:block;padding:0;border:0!important;max-width:none}
  .tickets-table td b,.tickets-table td span:not(.badge){max-width:none;white-space:normal}
  .tickets-table td[data-label="O.S."]{padding-right:96px}
  .tickets-table td[data-label="O.S."] b{font-size:14px}
  .tickets-table td[data-label="Cliente"],
  .tickets-table td[data-label="Aparelho"],
  .tickets-table td[data-label="Aberta em"]{margin-top:10px}
  .tickets-table td[data-label="Cliente"]::before,
  .tickets-table td[data-label="Aparelho"]::before,
  .tickets-table td[data-label="Aberta em"]::before{content:attr(data-label);display:block;margin-bottom:2px;color:var(--muted);font-size:8.5px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}
  .tickets-table td[data-label="Cliente"] b,
  .tickets-table td[data-label="Aparelho"] b,
  .tickets-table td[data-label="Aberta em"] b{display:inline;font-size:12px}
  .tickets-table td[data-label="Cliente"] span,
  .tickets-table td[data-label="Aparelho"] span,
  .tickets-table td[data-label="Aberta em"] span{display:inline;margin:0;font-size:11px}
  .tickets-table td[data-label="Cliente"] b::after,
  .tickets-table td[data-label="Aparelho"] b::after,
  .tickets-table td[data-label="Aberta em"] b::after{content:" · ";color:var(--muted)}
  .tickets-table td[data-label="Aberta em"] time{display:inline}
  .tickets-table td[data-label="Status"]{position:absolute;top:14px;right:14px}
  .tickets-table td[data-label="Status"] .badge{margin:0}

  /* Formulários, diálogos e drawer numa coluna, largura total */
  .ticket-controls,.dialog-grid{grid-template-columns:1fr}
  .dialog-grid .full{grid-column:auto}
  .reply-form>div{display:grid;grid-template-columns:1fr}
  .ticket-drawer{width:100%}
  .ticket-dialog{width:calc(100% - 16px);border-radius:14px}
  .panel-heading{padding:12px 14px}

  /* Estatísticas e macros numa coluna */
  .stats-grid{grid-template-columns:1fr!important}
  .stats-bottom-grid{grid-template-columns:1fr}
  .stats-filter{overflow-x:auto}
  .macros-grid{grid-template-columns:1fr}
}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important;animation:none!important}}

/* ── Tela de WhatsApp ─────────────────────────────────────────────────────── */
.wa-tabs{display:flex;gap:4px;padding:4px;background:var(--surface2);border:1px solid var(--line);border-radius:11px}
.wa-tabs a{padding:8px 15px;display:inline-flex;align-items:center;gap:7px;border-radius:8px;color:var(--muted);font-size:12px;font-weight:700;transition:background .15s,color .15s}
.wa-tabs a:hover{color:var(--ink)}
.wa-tabs a.active{color:var(--ink);background:var(--surface)}
.wa-tab-count{min-width:17px;height:17px;padding:0 5px;border-radius:999px;background:var(--yellow);color:var(--yellow-ink);font-size:10px;font-weight:800;line-height:17px;text-align:center}

.wa-empty{padding:36px 18px;text-align:center}
.wa-empty b{display:block;color:var(--ink);font-size:12.5px}
.wa-empty span{display:block;margin-top:6px;color:var(--muted);font-size:11.5px;line-height:1.5}

/* Conversas */
.wa-chat{display:grid;grid-template-columns:300px 1fr;height:calc(100vh - 168px);min-height:440px;background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden;box-shadow:var(--shadow)}
.wa-chat-side{display:flex;flex-direction:column;min-width:0;min-height:0;border-right:1px solid var(--line)}
.wa-side-search{padding:12px;border-bottom:1px solid var(--line)}
.wa-side-search input{width:100%;height:36px;padding:0 12px;font-size:12.5px}
.wa-chat-list{flex:1;min-height:0;overflow-y:auto}
.wa-conv{display:flex;align-items:center;gap:11px;padding:12px 14px;border-bottom:1px solid var(--line);cursor:pointer;transition:background .12s}
.wa-conv:hover{background:var(--table-hover)}
.wa-conv.active{background:var(--table-selected);box-shadow:inset 3px 0 0 var(--yellow)}
.wa-avatar{width:38px;height:38px;flex:none;display:flex;align-items:center;justify-content:center;border-radius:11px;color:#fff;font-size:12.5px;font-weight:800}
.wa-conv-body{flex:1;min-width:0}
.wa-conv-body b{display:flex;align-items:center;gap:6px;color:var(--ink);font-size:12.5px;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-conv-body span{display:block;margin-top:3px;color:var(--muted);font-size:11.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.wa-conv-side{flex:none;display:flex;flex-direction:column;align-items:flex-end;gap:6px}
.wa-conv-side time{color:var(--muted);font-size:10px;font-weight:600}
.wa-mini-tag{flex:none;padding:1px 6px;border-radius:999px;font-size:9px;font-weight:800;letter-spacing:.03em;text-transform:uppercase}
.wa-mini-tag.blocked{color:var(--red);background:rgba(239,68,68,.14)}

/* Ponto da janela de 24h */
.wa-win-dot{width:7px;height:7px;border-radius:50%}
.wa-win-dot.wa-win-open{background:var(--green)}
.wa-win-dot.wa-win-warning{background:var(--amber)}
.wa-win-dot.wa-win-closed{background:var(--line-strong)}

.wa-chat-main{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--bg)}
.wa-chat-head{display:flex;align-items:center;gap:11px;padding:12px 18px;background:var(--surface);border-bottom:1px solid var(--line)}
.wa-chat-who{flex:1;min-width:0}
.wa-chat-who b{display:block;color:var(--ink);font-size:13.5px;font-weight:750}
.wa-chat-who small{display:block;margin-top:3px;color:var(--muted);font-size:11.5px}
.wa-chat-who a{color:var(--yellow);font-weight:700}
.wa-chat-actions{flex:none;display:flex;align-items:center;gap:9px}
.wa-window{padding:5px 10px;border-radius:999px;font-size:10.5px;font-weight:800;white-space:nowrap}
.wa-window.wa-win-open{color:var(--green);background:rgba(63,175,89,.13)}
.wa-window.wa-win-warning{color:var(--amber);background:rgba(217,154,42,.14)}
.wa-window.wa-win-closed{color:var(--muted);background:var(--surface3)}
.wa-block-btn{height:32px;padding:0 12px;border-radius:9px;background:rgba(239,68,68,.12);color:var(--red);font-size:11.5px;font-weight:750;cursor:pointer;transition:filter .15s}
.wa-block-btn.unblock{background:rgba(63,175,89,.13);color:var(--green)}
.wa-block-btn:hover{filter:brightness(1.15)}

.wa-banner{padding:10px 18px;font-size:11.5px;font-weight:650;line-height:1.5;border-bottom:1px solid var(--line)}
.wa-banner.blocked{color:var(--red);background:rgba(239,68,68,.09)}
.wa-banner.closed{color:var(--amber);background:rgba(217,154,42,.09)}

.wa-msgs{flex:1;min-height:0;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:9px}
.wa-bubble{max-width:74%;padding:9px 13px;border-radius:4px 13px 13px 13px;background:var(--surface);border:1px solid var(--line)}
.wa-bubble.in{align-self:flex-start}
.wa-bubble.out{align-self:flex-end;border-radius:13px 4px 13px 13px;background:rgba(37,211,102,.13);border-color:rgba(37,211,102,.28)}
.wa-bubble b{display:block;margin-bottom:4px;color:var(--yellow);font-size:10.5px;font-weight:800}
.wa-bubble.out b{color:#3fae4f}
.wa-bubble p{margin:0;color:var(--ink);font-size:13px;line-height:1.45;overflow-wrap:anywhere}
.wa-bubble time{display:block;margin-top:5px;color:var(--muted);font-size:9.5px;text-align:right}
.wa-media-img{display:block;max-width:100%;max-height:280px;border-radius:8px;object-fit:cover;margin-bottom:6px}
.wa-media-file{display:inline-flex;align-items:center;gap:6px;padding:8px 11px;border-radius:8px;background:var(--surface2);color:var(--ink);font-size:12px;font-weight:600;margin-bottom:6px}

.wa-composer{display:flex;align-items:flex-end;gap:10px;padding:13px 18px;background:var(--surface);border-top:1px solid var(--line)}
.wa-composer textarea{flex:1;min-height:40px;max-height:140px;padding:10px 13px;font-size:13px;line-height:1.4;resize:none}
.wa-send{width:40px;height:40px;flex:none;display:flex;align-items:center;justify-content:center;border-radius:11px;background:#25d366;color:#06281a;cursor:pointer;transition:filter .15s}
.wa-send:hover:not(:disabled){filter:brightness(1.1)}
.wa-send:disabled{opacity:.45;cursor:not-allowed}
.wa-composer.template{flex-direction:column;align-items:stretch;gap:9px}
.wa-composer.template p{margin:0;color:var(--muted);font-size:11.5px;line-height:1.5}
.wa-macro-picker{display:flex;flex-wrap:wrap;gap:6px;padding:0 18px 10px;background:var(--surface)}
.wa-macro-chip{height:26px;padding:0 10px;border-radius:999px;background:var(--surface2);border:1px solid var(--line);color:var(--muted);font-size:10.5px;font-weight:700;cursor:pointer;transition:color .15s,border-color .15s}
.wa-macro-chip:hover{color:var(--yellow);border-color:var(--yellow)}

/* Proteções */
.wa-guard-page{display:flex;flex-direction:column;gap:16px}
.wa-card{background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.wa-card-head{padding:16px 18px;border-bottom:1px solid var(--line)}
.wa-card-head h2{margin:0;font-size:14px;font-weight:750}
.wa-card-head p{margin:4px 0 0;color:var(--muted);font-size:11.5px}
.wa-layers{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1px;background:var(--line)}
.wa-layers article{display:flex;gap:12px;padding:16px 18px;background:var(--surface)}
.wa-layer-n{width:26px;height:26px;flex:none;display:flex;align-items:center;justify-content:center;border-radius:8px;background:rgba(63,175,89,.14);color:var(--green);font-size:12px;font-weight:800}
.wa-layers b{display:block;color:var(--ink);font-size:12.5px}
.wa-layers p{margin:5px 0 0;color:var(--muted);font-size:11.5px;line-height:1.5}

.wa-block-list article{display:flex;align-items:center;gap:14px;padding:13px 18px;border-bottom:1px solid var(--line)}
.wa-block-info{flex:1;min-width:0}
.wa-block-info b{display:flex;align-items:center;gap:7px;color:var(--ink);font-size:12.5px}
.wa-block-info span{display:block;margin-top:3px;color:var(--muted);font-size:11.5px}
.wa-block-info small{display:block;margin-top:4px;color:var(--muted);font-size:10.5px;opacity:.8}
.wa-block-tag{padding:1px 7px;border-radius:999px;font-size:9px;font-weight:800;text-transform:uppercase}
.wa-block-tag.auto{color:var(--amber);background:rgba(217,154,42,.14)}
.wa-block-tag.manual{color:var(--blue);background:rgba(77,141,255,.14)}
.wa-block-add{display:flex;flex-wrap:wrap;gap:9px;padding:14px 18px;background:var(--surface2)}
.wa-block-add input{height:36px;padding:0 12px;font-size:12.5px}
.wa-block-add input[name="phone"]{width:170px}
.wa-block-add input[name="reason"]{flex:1;min-width:180px}

.wa-guard-log article{display:flex;align-items:center;gap:12px;padding:11px 18px;border-bottom:1px solid var(--line)}
.wa-guard-log article:last-child{border-bottom:0}
.wa-guard-log div{flex:1;min-width:0}
.wa-guard-log b{display:block;color:var(--ink);font-size:12px}
.wa-guard-log span{display:block;margin-top:2px;color:var(--muted);font-size:11px}
.wa-guard-log time{flex:none;color:var(--muted);font-size:10.5px}
.wa-guard-tag{flex:none;min-width:88px;padding:3px 8px;border-radius:7px;font-size:9.5px;font-weight:800;text-align:center;text-transform:uppercase;cursor:help}
.wa-guard-tag.blocked{color:var(--red);background:rgba(239,68,68,.13)}
.wa-guard-tag.flood{color:var(--amber);background:rgba(217,154,42,.14)}
.wa-guard-tag.global{color:var(--purple);background:rgba(155,108,255,.14)}
.wa-guard-tag.reply{color:var(--blue);background:rgba(77,141,255,.14)}
.wa-guard-tag.manual{color:var(--muted);background:var(--surface3)}
.wa-guard-tag.unblock{color:var(--green);background:rgba(63,175,89,.13)}
.wa-guard-tag.other{color:var(--muted);background:var(--surface3)}

@media (max-width:900px){
  .wa-chat{grid-template-columns:1fr;height:auto}
  .wa-chat-side{max-height:230px;border-right:0;border-bottom:1px solid var(--line)}
  .wa-msgs{min-height:300px}
  .wa-bubble{max-width:88%}
}

/* ── Configurações (preferências do usuário) ──────────────────────────────── */
.config-page{display:flex;flex-direction:column;gap:18px;max-width:820px}
.config-section{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:22px 24px;box-shadow:var(--shadow)}
.config-section-head{display:flex;align-items:center;gap:12px;margin-bottom:4px}
.config-section-head .config-ico{width:38px;height:38px;flex:none;display:grid;place-items:center;border-radius:11px;background:rgba(var(--yellow-rgb),.12);color:var(--yellow)}
.config-section-head h3{margin:0;font-size:15px;font-weight:700}
.config-section-head p{margin:2px 0 0;font-size:12px;color:var(--muted)}
.config-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 0;border-top:1px solid var(--line)}
.config-row:first-of-type{border-top:0;padding-top:16px}
.config-row-text b{display:block;font-size:13.5px;font-weight:600}
.config-row-text small{display:block;margin-top:2px;font-size:11.5px;color:var(--muted)}
.config-row-control{flex:none}

/* Segmentado (tema) */
.seg{display:inline-flex;background:var(--surface2);border:1px solid var(--line);border-radius:11px;padding:3px;gap:2px}
.seg button{display:flex;align-items:center;gap:6px;padding:7px 13px;border-radius:8px;background:transparent;color:var(--muted);font-size:12.5px;font-weight:600;cursor:pointer;transition:.15s}
.seg button svg{width:14px;height:14px}
.seg button:hover{color:var(--ink)}
.seg button.active{background:var(--yellow);color:var(--yellow-ink)}

/* Cor de destaque */
.accent-grid{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.accent-swatch{width:34px;height:34px;border-radius:50%;border:2px solid transparent;cursor:pointer;position:relative;padding:0;transition:transform .12s}
.accent-swatch:hover{transform:scale(1.08)}
.accent-swatch.active{border-color:var(--ink);box-shadow:0 0 0 2px var(--surface),0 0 0 4px var(--ink)}
.accent-swatch.active::after{content:"";position:absolute;inset:0;margin:auto;width:12px;height:12px;background:no-repeat center/contain url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='3.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M20 6 9 17l-5-5'/%3E%3C/svg%3E");filter:drop-shadow(0 1px 1px rgba(0,0,0,.5))}
.accent-custom{position:relative;width:34px;height:34px;border-radius:50%;overflow:hidden;border:2px dashed var(--line-strong);cursor:pointer;display:grid;place-items:center;color:var(--muted)}
.accent-custom svg{width:15px;height:15px}
.accent-custom input[type=color]{position:absolute;inset:-6px;width:150%;height:150%;opacity:0;cursor:pointer;border:0;padding:0}
.accent-reset{margin-left:6px;background:var(--surface2);border:1px solid var(--line);color:var(--muted);font-size:12px;font-weight:600;padding:8px 12px;border-radius:9px;cursor:pointer}
.accent-reset:hover{color:var(--ink);border-color:var(--line-strong)}

/* Lista de sons por notificação */
.sound-list{display:flex;flex-direction:column;gap:2px}
.sound-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-top:1px solid var(--line)}
.sound-row:first-child{border-top:0}
.sound-row-label{display:flex;align-items:center;gap:10px;min-width:0}
.sound-row-label .sound-emoji{font-size:16px}
.sound-row-label b{font-size:13px;font-weight:600}
.sound-row-label small{display:block;font-size:11px;color:var(--muted)}
.sound-controls{display:flex;align-items:center;gap:8px;flex:none}
.sound-controls select{padding:8px 10px;border-radius:9px;font-size:12.5px;min-width:118px}
.sound-preview{width:34px;height:34px;flex:none;display:grid;place-items:center;border-radius:9px;background:var(--surface2);border:1px solid var(--line);color:var(--yellow);cursor:pointer;transition:.15s}
.sound-preview:hover{background:var(--yellow);color:var(--yellow-ink);border-color:var(--yellow)}
.sound-preview svg{width:15px;height:15px}
.sound-preview.playing{animation:soundPulse .5s ease}
@keyframes soundPulse{0%{transform:scale(1)}40%{transform:scale(1.18)}100%{transform:scale(1)}}
.sound-list.muted{opacity:.45;pointer-events:none;filter:grayscale(.6)}

/* Switch (liga/desliga) */
.switch{position:relative;display:inline-block;width:46px;height:26px;flex:none}
.switch input{position:absolute;opacity:0;width:0;height:0}
.switch .slider{position:absolute;inset:0;background:var(--surface3);border:1px solid var(--line-strong);border-radius:999px;cursor:pointer;transition:.2s}
.switch .slider::before{content:"";position:absolute;height:18px;width:18px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 3px rgba(0,0,0,.35)}
.switch input:checked+.slider{background:var(--yellow);border-color:var(--yellow)}
.switch input:checked+.slider::before{transform:translateX(20px)}
.switch input:focus-visible+.slider{box-shadow:0 0 0 3px rgba(var(--yellow-rgb),.3)}

.config-reset-btn{align-self:flex-start;display:inline-flex;align-items:center;gap:8px;background:transparent;border:1px solid var(--line-strong);color:var(--muted);font-size:12.5px;font-weight:600;padding:10px 15px;border-radius:10px;cursor:pointer;transition:.15s}
.config-reset-btn:hover{color:var(--red);border-color:var(--red);background:rgba(239,68,68,.06)}
.config-reset-btn svg{width:15px;height:15px}

/* Volume */
.volume-control{display:flex;align-items:center;gap:10px}
.volume-control svg{width:16px;height:16px;color:var(--muted);flex:none}
.volume-control input[type=range]{-webkit-appearance:none;appearance:none;width:190px;max-width:52vw;height:6px;border-radius:999px;background:var(--surface3);outline:0;cursor:pointer}
.volume-control input[type=range]::-webkit-slider-thumb{-webkit-appearance:none;appearance:none;width:17px;height:17px;border-radius:50%;background:var(--yellow);border:2px solid var(--surface);box-shadow:0 1px 4px rgba(0,0,0,.4);cursor:pointer}
.volume-control input[type=range]::-moz-range-thumb{width:15px;height:15px;border-radius:50%;background:var(--yellow);border:2px solid var(--surface);cursor:pointer}

/* Sons personalizados */
.custom-sound{border-top:1px solid var(--line);margin-top:6px;padding-top:14px}
.custom-sound-head{display:flex;align-items:center;justify-content:space-between;gap:12px}
.custom-sound-add{display:inline-flex;align-items:center;gap:7px;flex:none;background:var(--surface2);border:1px solid var(--line-strong);color:var(--ink);font-size:12.5px;font-weight:600;padding:8px 13px;border-radius:9px;cursor:pointer;transition:.15s}
.custom-sound-add:hover{border-color:var(--yellow);color:var(--yellow)}
.custom-sound-add svg{width:14px;height:14px}
.custom-sound-list{display:flex;flex-direction:column;gap:8px;margin-top:12px}
.custom-sound-list:empty{margin-top:0}
.custom-sound-item{display:flex;align-items:center;gap:10px;padding:9px 11px;background:var(--surface2);border:1px solid var(--line);border-radius:10px}
.custom-sound-item .cs-emoji{font-size:15px;flex:none}
.custom-sound-item .cs-name{flex:1;min-width:0;font-size:12.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.custom-sound-item button{flex:none;width:30px;height:30px;display:grid;place-items:center;border-radius:8px;background:transparent;border:1px solid var(--line);cursor:pointer;transition:.15s}
.custom-sound-item button svg{width:14px;height:14px}
.custom-sound-item .cs-play{color:var(--yellow)}
.custom-sound-item .cs-play:hover{background:var(--yellow);color:var(--yellow-ink);border-color:var(--yellow)}
.custom-sound-item .cs-del{color:var(--muted)}
.custom-sound-item .cs-del:hover{color:var(--red);border-color:var(--red);background:rgba(239,68,68,.06)}

/* ── Usuários: nome+sobrenome lado a lado + telefone opcional ──────────────── */
.user-name-row{display:flex;gap:10px}
.user-name-row label{flex:1;min-width:0}
.label-optional{color:var(--muted);font-weight:400;text-transform:none;letter-spacing:0}
.user-phone{display:inline-flex;align-items:center;gap:5px;color:var(--muted);font-size:11.5px;margin-top:1px}
.user-phone svg{opacity:.75;flex:none}

/* ── Álbum geral (grade de chamados com fotos) ────────────────────────────── */
.album-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:16px}
.album-card{background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:16px 18px;box-shadow:var(--shadow);min-width:0}
.album-card-top{display:flex;align-items:center;justify-content:space-between;gap:10px}
.album-card-id{display:flex;align-items:center;gap:9px;min-width:0}
.album-card-id b{font-size:13.5px;font-weight:800;white-space:nowrap}
.album-card-sub{margin:6px 0 0;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.album-card-case{margin:10px 0 0;font-size:12px;color:var(--ink);line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.album-card-case span{font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:var(--yellow);background:rgba(var(--yellow-rgb),.14);padding:2px 6px;border-radius:6px;margin-right:6px}
.album-card-galleries{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:14px}
.album-card-col-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}
.album-card-col-head small{color:var(--muted);font-size:10.5px}
.album-card .album-grid{grid-template-columns:repeat(auto-fill,minmax(74px,1fr));gap:7px}
.album-card .album-empty{padding:22px 10px;font-size:10.5px}
.album-photo-del{position:absolute;top:4px;left:4px;margin:0}
.album-photo-del button{width:22px;height:22px;display:grid;place-items:center;border-radius:7px;background:rgba(10,10,11,.72);color:#fff;font-size:15px;line-height:1;cursor:pointer;transition:.15s}
.album-photo-del button:hover{background:var(--red)}
@media (max-width:560px){
  .album-cards{grid-template-columns:1fr}
  .album-card-galleries{grid-template-columns:1fr}
}

@media (max-width:600px){
  .config-section{padding:18px 16px}
  .config-row{flex-direction:column;align-items:flex-start;gap:10px}
  .config-row-control{width:100%}
  .seg{width:100%}
  .seg button{flex:1;justify-content:center}
  .sound-controls select{min-width:104px}
}